Privacy Policy

Last update: March 30, 2020

Privacy Policy of www.userbot.ai

Userbot collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

Contacting the User

Contact form

Personal Data: email address

Mailing list or newsletter

Personal Data: email address; first name; last name; Usage Data

Managing contacts and sending messages

Mailchimp

Personal Data: email address; first name; last name

Handling payments

Stripe

Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with data collection platforms and other third parties

Widget Typeform

Personal Data: Cookies; email address; field of activity; first name; last name; profession; various types of Data as specified in the privacy policy of the service

Infrastructure monitoring

Uptime Robot

Personal Data: various types of Data as specified in the privacy policy of the service

Registration and authentication provided directly by Userbot

Direct registration

Personal Data: country; email address; field of activity; first name; last name; number of employees; phone number; website

Platform services and hosting

WordPress.com

Personal Data: various types of Data as specified in the privacy policy of the service

Analytics

Google Analytics, Facebook Ads conversion tracking (Facebook pixel), LinkedIn conversion tracking and WordPress Stats and MixPanel

Personal Data: Cookies; Usage Data

Displaying content from external platforms

Gravatar

Personal Data: email address; Usage Data

Tag Management

Google Tag Manager

Personal Data: Usage Data

Further information about Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by Userbot depends on the payment system used.

Push notifications

Userbot may send push notifications to the User to achieve the purposes outlined in this privacy policy.
Users may in most cases opt-out of receiving push notifications by visiting their device settings, such as the notification settings for mobile phones, and then change those settings for Userbot, some or all of the apps on the particular device. Users must be aware that disabling push notifications may negatively affect the utility of Userbot.

User identification via a universally unique identifier (UUID)

Userbot may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users’ preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

Unique device identification

Userbot may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

Personal Data collected through sources other than the User

The Owner of Userbot may have legitimately collected Personal Data relating to Users without their knowledge by reusing or sourcing them from third parties on the grounds mentioned in the section specifying the legal basis of processing.
Where the Owner has collected Personal Data in such a manner, Users may find specific information regarding the source within the relevant sections of this document or by contacting the Owner.

Analysis and predictions based on the User’s Data (“profiling”)

The Owner may use the Personal and Usage Data collected through Userbot to create or update User profiles. This type of Data processing allows the Owner to evaluate User choices, preferences and behaviour for the purposes outlined in the respective section of this document.
User profiles can also be created through the use of automated tools like algorithms, which can also be provided by third parties. To find out more about the profiling activities performed, Users can check the relevant sections of this document.
The User always has a right to object to this kind of profiling activity. To find out more about the User’s rights and how to exercise them, the User is invited to consult the section of this document outlining the rights of the User.

Automated decision-making

Automated decision-making means that a decision which is likely to have legal effects or similarly significant effects on the User, is taken solely by technological means, without any human intervention. Userbot may use the User’s Personal Data to make decisions entirely or partially based on automated processes according to the purposes outlined in this document. Userbot adopts automated decision-making processes as far as necessary to enter into or perform a contract between User and Owner, or on the basis of the User’s explicit consent, where such consent is required by the law.
Automated decisions are made by technological means – mostly based on algorithms subject to predefined criteria – which may also be provided by third parties.

The rationale behind the automated decision making is:

  • to enable or otherwise improve the decision-making process;
  • to grant Users fair and unbiased treatment based on consistent and uniform criteria;
  • to reduce the potential harm derived from human error, personal bias and the like which may potentially lead to discrimination or imbalance in the treatment of individuals etc.;
  • to reduce the risk of User’s failure to meet their obligation under a contract. To find out more about the purposes, the third-party services, if any, and any specific rationale for automated decisions used within Userbot, Users can check the relevant sections in this document.
Consequences of automated decision-making processes for Users and rights of Users subjected to it

As a consequence, Users subject to such processing, are entitled to exercise specific rights aimed at preventing or otherwise limiting the potential effects of the automated decisions taken.
In particular, Users have the right to:

  • obtain an explanation about any decision taken as a result of automated decision-making and express their point of view regarding this decision;
  • challenge a decision by asking the Owner to reconsider it or take a new decision on a different basis;
  • request and obtain from the Owner human intervention on such processing. To learn more about the User’s rights and the means to exercise them, the User is invited to consult the section of this document relating to the rights of the User.

Contact information

Owner and Data Controller

Userbot Srl – Via Vincenzo Monti, 79/2 – 20145 Milano (Italia)

Owner contact email: ciao@userbot.ai

Userbot Srl has appointed a Data Protection Officer, which can be contacted at the address: dpo@userbot.ai