Privacy Policy

Last Update: October 5, 2020

Policy on personal data treatment

This privacy policy concerning the treatment of personal data is provided by Userbot S.r.l., with legal headquarters in Via Vincenzo Monti 79/2 in Milan (hereafter “Userbot”) as Owner of the treatment.

This policy is given to illustrate the purposes and the methods by which Userbot collects and processes your personal data, which categories of data are subjected to treatment, what the rights of the interested subjects are, and how they can be exercised.

Userbot will treat some personal data, you submit by using the appropriate form; in particular Userbot may process personal identification data (name and last name), addresses you will give in order to receive the contact (email address and/or phone number), as well as other information related to the service offered by Userbot.

The provision of personal data marked as mandatory is necessary to contact you, and to be able to receive the information requested; without this data, Userbot will not be able to comply with your request.

Userbot will treat your personal data in accordance with art. 6, paragraph 1, lett. b) of the Regulation (EU) 2016/679 in order to fulfill your contact request.

Your data will only be treated for the time strictly necessary to fulfill the purposes mentioned above, hence for the time necessary to process your request, and will not be subject to further retention.

Some treatments of personal data may be done even by third parties to which Userbot entrusts the provision of certain services. In this case, these subjects will be designated as Responsible for the treatment, as per art. 28 of the Regulation, and will receive appropriate operational instructions, in particular with regard to the adoption of appropriate technical and organizational measures to ensure the safety of the processed data, in order to guarantee the confidentiality and safety of the data.

The list of the people Responsible for the treatment can be requested to Userbot by writing to

There is no form of dissemination of your data to indeterminate subjects, not even the transfer of your data to subject localized outside of the European financial Space. We would like to inform you that, in accordance with current regulations, you have the following rights:

  • to ask and obtain confirmation of whether or not your data is being processed by Userbot, and if that’s the case, to be able to access to those data and to the information related to them;
  • to ask and obtain the modification or the integration of your data;
  • to ask and obtain your data that were treated with automated devices, to be given in a structured format of everyday use, legible from an automatic device; you may also ask for your data to be transferred to another owner of treatment;
  • to ask and obtain the cancellation – and/or the limitation of the treatment – for your data, where data or information are not necessary – or they are no longer necessary – in relation to the purposes for which they were collected.

These requests can be addressed to Userbot via e-mail at

We would like to inform you that Userbot S.r.l. has nominated a Data Protection Officer, reachable at

We would also like to let you know that in accordance with current regulations, you may present any complaints regarding the processing of your personal data to the Personal Data Protection Authority.

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