It learns from the conversations with your customers
The Artificial Intelligence, fully customized for your needs, learns from the conversations with your customers. Whenever the AI is unsure of how to respond, it hands off to a human operator, tracks of the answer and becomes autonomous again once approved by a supervisor.
AIn’t got no worries!
You will have access to a single intuitive management panel from which you can monitor user activity, forward questions to operators and control all conversation flows
Results monitoringKeep an eye on your AI
Assess the performance of your conversations and improve your full customer experience
Conversation ManagementAll the requests in a single platform
Communicate in real time with all your customers and offer them the help they need quickly and efficiently
AI TrainingIncreases automation and improves efficiency
Provide more and more responses by training the artificial intelligence to manage any question.
Integrations and APIsConnect all the applications you love
Add your services easily and quickly for optimum activity management.
By improving the responses, you win new customers
Thanks to the wide range of possibilities offered by Userbot, you can start a new conversation at the right time, with the right message. This is a new opportunity for you to win new customers and increase the number of potential customers for your products or servicesrequest a quote
Talk to one of our consultants
Customized solutions designed according to your business needswe will help you
Combined corporate systems
Userbot is easily integrated with your corporate systems to help you resolve customer support problems quickly and effectively, increasing operator productivity and generating a positive impact on overall customer satisfaction
With our support, integration with your CRM will enable you to organize your customer data automatically to improve their experience with your business
Thanks to the analysis by our consultants, integration with your ERP will enable you to standardize the management of all your business processes
No moreOut of Office!
Userbot is designed to guarantee rapid Customer Service 24 hours a day, 7 days a week. And that’s not all!
You can even use your AI to provide support or instructions to your staff simply and quickly
You can teach your AI how to resolve known and repetitive problems by helping automatically your users
Want to find out more?
Discover what AI can do for your business, our team is ready to work in team with you.talk to a human
AI + Humans: together
Userbot becomes your virtual contact centre and supports your operators in responding to customers quickly and efficiently. It manages thousands of conversations autonomously and leaves your operators to focus on the more challenging queries
Define the structure of your customer service and assign a role to each agent so that he/she can easily access his/her allocated functions
Let the AI manage your agents’ workload when it is unable to respond by assigning the conversations to operators automatically using Balanced Round Robin
Userbot rocks anywhere
When everything is interconnected, you can maximize your business results; Userbot integrates perfectly with any application or web service, and it’s really easyrequest a consultation